Coordinator- Housing Programs

Internal (open to current MNO Employees only)/ Full time 
Location: To be determined 
Closes:October 22, 2020- 4:30 pm
Starting salary range: Level 4 - $43,350- $49,850 per year based on experience

Summary of Position:

The Housing Program Coordinator is a key member of the Housing Programs team, coordinating the delivery and administration of the Métis Home Ownership Assistance Program and the Métis Renovation and Repair Program. Reporting to the Manager of Housing Programs, the Housing Program Coordinator will also facilitate and support community engagement on the program, as well as work closely with program stakeholders, including but not limited to contractors, mortgage lenders, realtors, lawyers and Métis Citizens.

Key Duties & Responsibilities:

  1. Perform administrative duties related to the Housing Programs including maintaining electronic and manual filing systems for program delivery and producing reports, letters and spreadsheets
  2. Receive, organize, and screen program applications and provide support to Métis Citizens during the application process, including case file management
  3. Review application for eligibility based on program criteria and providing approval recommendations to the Manager
  4. Coordination of the processing of financial administrative and operational procedures (i.e. purchase orders, expense claims, bill back submissions and purchase card reconciliation) to support project and service delivery
  5. Communicate and collaborate with Métis Citizens, MNO staff, Mortgage lenders, banks, lawyers and contractors in the delivery of services and supports
  6. Monitor housing applicant progress through their program cycle to ensure program milestones, loan terms and conditions and deadlines are met
  7. Maintain individual applicant loan budgets and assist with broader program budgets
  8. Travel to communities to give presentations or attend meetings and events
  9. Plan and coordinate logistics for meetings, training, and events (location, travel arrangements, etc.) related to the program delivery
  10. Gather program statistics as directed, establish and maintain spreadsheets, analyze data and make recommendations
  11. Engage, develop and maintain strong relationships with partners    
  12. Assist with new proposal and project development, implementation, coordination and evaluation
  13. Assist with preparing project reports and submissions to funders as required
  14. Conduct outreach and build relationships with stakeholders as required
  15. Assist with the development of outreach and marketing material for program delivery
  16. 16.   Fulfill all other reasonable responsibilities as determined by Manager of Housing Programs




Knowledge, Skills & Attributes:


  • Strong desire to act in the service of the Métis Citizens, to advance and uphold Métis rights and culture
  • A high degree of technology literacy and proficiency in standard office equipment
  • Advanced communications skills
  • Organization skills and time/priority-management
  • Highly detail-oriented
  • Demonstrated ability to problem-solve, demonstrate good judgement, and make decisions independently within set processes and procedures
  • Demonstrated ability to work alone/independently with minimal supervision
  • Familiarity residential mortgages and home buying
  • Familiarity with construction processes and administration in a residential home
  • Knowledge of budgetary processes and financial management preferred
  • Strong organizational, investigative, analytical, problem solving, and decision-making skills to participate in project reviews, monitoring, and compliance processes.
  • Ability to exercise sound judgement in working with applicants, Program staff, and management to facilitate and ensure implementation of effective program delivery in compliance with legislation and program policies/standards.
  • Knowledge of computer software (Word, Excel, Survey Monkey apply) to administer the documentation and procedural processes.


  • Knowledge of indigenous (preferably Métis) culture, issues, and current activities
  • Masters degree in Social Work (depending on position)
  • Registration with a provincial governing body (depending on position)


  • Bilingualism

Experience & Education


  • Client service experience
  • Demonstrated social services/community supports experience
  • Post-Secondary diploma or degree in a related field, or equivalent combination of education and experience
  • 2-3 years’ experience with delivering similar programs in a non-profit or government setting, experience with MNO housing initiatives considered an asset.
  • Strong customer services experience
  • A combination of education and relevant experience may be considered in lieu of above


  • Experience dealing with confidential information
  • Experience working in coordinating and delivering community-based programs or projects

All positions at the MNO may require the following:

  1. 1.       Current CPR/First Aid certification or ability to obtain
  2. 2.       Completion and maintenance of Vulnerable Sector Verification
  3. 3.       A reliable vehicle (or ability to rent), driver’s licence, $1,000,000 liability insurance, and a clean driving record
  4. 4.       Flexibility to work extended hours as necessary
  5. 5.       Ability to occasionally travel within Ontario for limited periods of time

The Métis Nation of Ontario commits to providing accommodation as required by the Ontario Human Rights Act, unless to do so would cause undue hardship. Accommodations will be provided in accordance with the principles of dignity, individualization, and inclusion. The Métis Nation of Ontario will work cooperatively and in the spirit of respect with all partners in the accommodation process. These accommodations will extend to all aspects of the employment relationship including recruitment and selection. Please email if you require an accommodation during the hiring process.

This role is only open to current MNO Employees