Employment Counsellor

Internal/External Job Posting
Location: Sault Ste. Marie, Ontario
Permanent,  full-time position
Closing:  July 13, 2020 at 4:30 PM 
Job Band:Level  4 - Client Facing 
Salary Range: $43,350- $49,850 Annually 

Summary of Position:

Client-facing roles have responsibility for direct client case management and direct service delivery. These roles directly deliver the services of various MNO programs to the associated clients.

Key Duties & Responsibilities:

  1. Delivery of their associated program goals including delivery of services, managing volunteers, maintaining and supporting clients within a pre-defined geographic area
  2. Provide supports to assist clients in developing skills to deal with and resolve their social and personal challenges
  3. Maintain client files including case noting (using the MNO database) for pertinent data collection, ensuring client confidentiality at all times
  4. Perform administrative duties related to case management and service delivery
  5. Ensure program delivery is consistent with funding agreements, including community engagement and system navigation support
  6. Plan and execute on a client service plan, including referral to other agencies that provide financial assistance, legal aid, housing, medical treatment and other services
  7. Evaluate the effectiveness of service and program delivery
  8. Organize and facilitate community events to enhance client and community knowledge, improve client access, and provide cultural sensitivity training
  9. Other reasonable duties as may be assigned

Appendix A: Program and Branch Specific Duties and Responsibilities

  • Ensure that Labour Market programs are delivered in accordance with the goals and objectives of MNO and MNO Education and Training programs
  • Identify client employment and training needs and attainable employment goals by: conducting needs assessments, employability assessments; and developing return to work action plan with clients
  • Case manage client files effectively, which involves ongoing monitoring of client attendance, performance and employment outcomes
  • Provide job coaching to clients; follow-up with clients after he/she has met employment goals and offer additional supports and coaching, if required, to ensure long-term client success
  • Update client database system in a timely manner in order to meet standardized deadlines
  • Monitor and report on skills training budget
  • Provide monthly, quarterly and yearly tracking and performance reports and complete fiscal year work plan activities
  • Coordinate with the Employment Developer successful client job searches by: orientating clients to services and opportunities available through MNO and other regional employment Services
  • Critique and compose resumes, cover letters; assist in developing and facilitating job search workshops and career development techniques; 
  • Referring clients to alternative funding services and other appropriate programs in the region as needed;
  • Assisting clients in the utilization of office equipment such as faxes, photocopiers, computers and printers
  • Maintaining an accurate and up to date job posting board
  • Maintaining a relevant and current knowledge of the local labour market
  • Update and provide information on financial supports, bursaries and scholarships for post-secondary students
  • Assist in the planning and participate in job fairs activities
  • Establish links with other Aboriginal and Employment groups and organizations
  • Liaise with Regional Advisory Committee (RAC), Metis Awards Committee, Regional Counsellor, Metis Community, trainers, high schools, post-secondary institutions and HRDC; establish a good working relationship with community
  • Collaborate with Employment Developer(s) and other project staff to serve client employment and training needs
  • Establish and maintain positive and productive working relationships with other MNO branches
  • Attend meetings, training, workshops and seminars as required
  • Support the administration of the Métis Nation of Ontario Bursary Program

Knowledge, Skills & Attributes:


  • Strong desire to act in the service of the Métis Citizens, to advance and uphold Métis rights and culture
  • Completion of post-secondary education in a related field
  • A high degree of technology literacy and proficiency in standard office equipment
  • Advanced administrative, organization and communications skills
  • Organization skills and time/priority-management and highly detail-oriented
  • Ability to problem-solve, demonstrate good judgement, and make decisions independently within set processes and procedures
  • Ability to work alone/independently with minimal supervision
  • Finance knowledge (budgeting, forecasting, monitoring, reporting)


  • Knowledge of indigenous (preferably Métis) culture, issues, and current activities


  • Bilingualism




  • Client service experience
  • 2 years of demonstrated social services/community supports experience or related experience
  • Not for profit experience


  • Experience dealing with confidential information
  • Experience working in coordinating and delivering community-based programs or projects

A combination of education and experience may be considered

This  position at the MNO will require the following: 

  1. 2.       Completion and maintenance of Vulnerable Sector Verification
  2. 3.       A reliable vehicle (or ability to rent), driver’s licence, $1,000,000 liability insurance, and a clean driving record
  3. 4.       Flexibility to work extended hours as necessary
  4. 5.       Ability to occasionally travel and stay at remote locations for limited periods of time

The Métis Nation of Ontario commits to providing accommodation as required by the Ontario Human Rights Act, unless to do so would cause undue hardship. Accommodations will be provided in accordance with the principles of dignity, individualization, and inclusion. The Métis Nation of Ontario will work cooperatively and in the spirit of respect with all partners in the accommodation process. These accommodations will extend to all aspects of the employment relationship including recruitment and selection. Please email humanresources@metisnation.org if you require an accommodation during the hiring process.

Preference may be given to qualified Métis candidates.