Internal Posting Only (Open to Current MNO Staff)
Full-time, Contract Position (Ends March 31, 2022)
Starting salary: $60,960-$70,120 per year based on experience
The Role:
Reporting to the Acting COVID Operations Manager, the Supervisor- Service Navigation will assist with the operations of the program and/or employees, from hiring to orientation, to coaching and performance management, and termination. The Supervisor is responsible for OH&S, managing return to work and accommodations, handling employee relations issues, including attendance and absenteeism, in relation to their assigned team. The Supervisor is also responsible for providing input into program policy development and implementation, goals and direction, and overall delivery and quality of work.
Key Duties & Responsibilities:
- Act as a role model for the behaviour and culture expected from the team
- Explain / screen for behaviour and culture when hiring new employees
- Provide training on work culture, work expectations, job duties and organizational policies and procedures or arrange for proper training to be provided
- Organize, plan, and supervise day-to-day work for assigned employees
- Provide ongoing coaching to support effective job performance and conduct constructive and timely performance evaluations at least once per year
- Implement coaching and corrective performance plans where required
- Handle discipline and termination of employees in accordance with policy
- Keep employees informed about rules, regulations, policies, and objectives
- Ensure proper maintenance, filing, and storage of records in case of audits or reviews
- Collaborate with employees to identify ways to improve program or Branch efficiency and effectiveness and implement viable ideas
- Resolve conflicts that arise among employees and/or other employees
- Provide appropriate oversight as required by relevant legislation including the Employment Standards Act, Occupational Health and Safety Act, Workplace Safety and Insurance Act (WSIB), Ontario Human Rights Code, AODA, etc.
- Other reasonable duties as may be assigned
Knowledge, Skills & Attributes:
| Required | · Strong desire to act in the service of the Métis Citizens, to advance and uphold rights and culture
· A post-secondary degree or certification in a related field or equivalent combination of education and experience · A high degree of technology literacy and proficiency in standard office equipment · Advanced communications skills, both written and verbal · Superior organization skills and time/priority-management managing others including the design and implementation of project work plans · Elevated levels of problem-solving and analytical skills · Demonstrated ability to motivate, lead and work effectively with others in a supervisory capacity · Demonstrated understanding of policies, processes, practices and documentation used to deliver program services or the Branch mandate |
| Preferred | · Knowledge of Métis-specific and broader indigenous key challenges and programs and services available to address them
· A post-secondary degree, certification or courses in business, leadership or management · Completion of a leadership development program or course · Demonstrated commitment to continuous learning |
| Assets | · Bilingualism |
Experience:
| Required | · Previous 1-2 years or more experience in a Team Leader or similar role or comparable experience motivating/leading others
· Demonstrated experience dealing with personal and confidential information and issues in a mature, tactful and diplomatic manner · Demonstrated experience in quickly acquiring and expanding knowledge and being flexible in a demanding and dynamic environment CURRENT MNO EMPLOYEE |
| Preferred | · Experience in recruitment, training, discipline, and termination
· Experience in conflict resolution |
| Assets | · Demonstrated ability to manage project budgets and project or work plan deliverables using project management software or other processes |
All positions at the MNO may require the following:
- Current CPR/First Aid certification or ability to obtain
- Completion and maintenance of Vulnerable Sector Verification
- A reliable vehicle (or ability to rent), driver’s license, $1,000,000 liability insurance, and a clean driving record
- Flexibility to work extended hours as necessary
- Ability to occasionally travel within Ontario for limited periods of time
The Métis Nation of Ontario is a diverse and inclusive employer, and we welcome applications from all qualified candidates. Preference may be given to qualified Métis candidates.
Accommodations are available on request for candidates taking part in all aspects of the selection process.
Please email humanresources@metisnation.org if you require an accommodation during the hiring process.
Please email recruitment@metisnation.org if you are having issues with your application with your resume and cover letter or have any questions about the role.
Internal Posting Only (Open to Current MNO Staff)
We thank all applicants for their interest but advise that only those selected for an interview will be contacted.