Contract/Full Time
Starting  Salary: $43,350-$49,850 per year based on past experience 

The Community Support Services (CSS) program is a service delivery program to assist those who are having trouble managing a chronic disease, are terminally ill, frail or elderly, and/or isolated.  The heart of the CSS program is delivery of services such as medical transportation, friendly visiting, caregiver support, advocacy, referrals, assessing client safety or hazards in their home and help them address, working with Ontario Works, Ontario Disability Support Program, or First Nation Non-insured Health Benefits for best access, as well as support for services, assist with reading for clients with literacy issues and assist clients with resources for end-of-life needs.   The CSS program also relies on assistance from volunteers to deliver some of our services.

Key Duties & Responsibilities 

  1. Deliver the Community Support Services of: medical transportation (using personal vehicle or arranging through public service providers), friendly visits, security checks, caregiver support and other relevant services with the highest level of quality and care
  2. Maintain client files including case noting (using the MNO database) for pertinent data collection, ensuring client confidentiality at all times
  3. Recruit, provide training to volunteers and submit volunteer expenses for approval using the existing internal processes and timelines
  4. Track site budget and report surplus and/or deficiencies to Supervisor on a monthly basis
  5. Perform administrative duties such as purchase orders, expense submissions and program reports
  6. Coordinate and collaborate for additional health services with external organizations on behalf of the client as needed
  7. Participate in on-going professional development activities as time and financial resources permit
  8. Network with Community Care Access Centre’s, Public Health Units and other health related agencies as well as Indigenous organizations to improve access to the MNO CSS program
  9. Be available for meetings or travel outside of Métis Nation of Ontario regular working hours as required

Fulfill all other responsibilities as determined by Management of the Healing and Wellness Branch


  • Experience working with volunteers in a non-profit environment
  • Ability to physically support clients needing assistance while doing a medical transport
  • Available to travel, which may require being away from home location overnight
  • Reliable vehicle, a valid driver’s license (Full class “G”) and $2,000,000 liability insurance coverage
  • Proficiency with computer programs (Outlook, Excel, Work and PowerPoint)
  • Successful candidate will provide and maintain a successful Police Check and Vulnerable Sector Check
  • Current CPR/First Aid Certification


  • Knowledge of the Métis Nation of Ontario and programs offered
  • Knowledge of Aboriginal programs and services
  • Ability to work as part of a team and independently with minimal supervision
  • Flexible work schedule with ability to work extended hours as necessary

Ability to lift 11.5 kg when required

The Métis Nation of Ontario commits to providing accommodation as required by the Ontario Human Rights Act, unless to do so would cause undue hardship. Accommodations will be provided in accordance with the principles of dignity, individualization, and inclusion. The Métis Nation of Ontario will work cooperatively and in the spirit of respect with all partners in the accommodation process. These accommodations will extend to all aspects of the employment relationship including recruitment and selection.

Please email if you require an accommodation during the hiring process.

Please email if you are having issues with your application or have any questions about the role.

Preference may be given to qualified Métis candidates

Career Form

Step 1 of 2

  • Selection does not eliminate applicant from consideration
  • Selection does not eliminate applicant from consideration
  • This includes current MNO employees or community council members
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