Location: Thunder Bay, Ontario
Remote Work: Flexible (both in-office and remote-work required)
Closes: November 5, 2022
Starting Salary: $46,610 – $53,130, per year based on experience. Salary Range Max $60,600 [2022 Rates]
All applicants are encouraged to apply. Preference will be given to qualified applicants who meet the requirements for MNO Citizenship as per the MNO Bylaws and who are in good standing.
What We Offer
As an employer, the Métis Nation of Ontario offers a collaborative work environment with competitive salary
Further, permanent employees benefit from:
- Comprehensive employer-paid health benefits,
- Pension plan,
- 10 days’ vacation to start,
- Annual paid two-week holiday closure in December-January,
- 16 paid public and employer holidays,
- Early closures on long weekends,
- 15 paid health & wellness days (sick leave),
- Employee Assistance Plan, and
- Telemedicine plan.
- Preferred membership pricing at Goodlife gyms.
Front-line, client-facing roles have responsibility for direct client case management and direct service delivery. These roles directly deliver the services of various Branch programs to clients in communities across Ontario. They are responsible for maintaining standards of client service delivery that align with established processes and guidelines, and are responsible for documenting accurate and timely case notes. They are required make independent decisions that reflect good judgement, maturity and ethical behaviour while maintaining appropriate boundaries.
Duties include, but are not limited to:
- Delivery of associated program goals including delivery of services, maintaining and supporting clients within a pre-defined geographic area
- Delivery of outreach supports to homeless youth, and or youth at risk of becoming homeless or street involved.
- To support the reconnection to home community and family if appropriate
- Maintain caseload of clients and provide housing-based case management as required
- Plan and execute on a client service plan, including referral to other agencies that provide financial assistance, legal aid, mental health and addiction services, medical treatment and other services as required
- Develop and deliver educational materials on tenant rights and responsibilities, how to promote a successful tenancy, basic life skills and other rental related matters to assist clients in developing skills to deal with and resolve identified challenges specific to maintaining stable housing
- Maintain client files including case notes for pertinent data collection, ensuring client confidentiality at all times
- Perform administrative duties related to case management and service delivery
- Ensure program delivery is consistent with funding agreements, including community engagement and system navigation support
- Program promotion
- Evaluate the effectiveness of service and program delivery
- Organize and facilitate community events to enhance client and community knowledge and improved client access
- Other reasonable duties as may be assigned
- Strong desire to act in the service of the Métis Citizens, to advance and uphold rights and culture
- Completion of post-secondary education in a related field, such as Social Service Worker, Youth Worker, or equivalent combination of education and experience
- Advanced communications skills
- Organization skills and time/priority-management
- Highly detail-oriented
- Demonstrated ability to problem-solve, demonstrate good judgement, and make decisions independently within set processes and procedures
- Demonstrated ability to work alone/independently with minimal supervision
- Knowledge of indigenous (preferably Métis) culture, issues, and current activities is preferred
- Bilingualism is an asset
- Client service experience
- Experience in developing and facilitating presentations
- One year or more experience in a similar/comparable role
- Experience in the delivery of homelessness related programs
- Demonstrated social services/community supports experience
- Experience dealing with confidential information
- Experience working in coordinating and delivering community-based programs or projects
- Experience in youth service, homelessness, street outreach
Who We Are
In 1993, the Métis Nation of Ontario (MNO) was established through the will of Métis people and Métis communities coming together throughout Ontario to create a Métis-specific governance structure and vision, encapsulated in the Statement of Prime Purpose. Today, the Métis Nation of Ontario represents over 25,000 Métis citizens.
The MNO delivers programs and services to its citizens through these branches: Healing and Wellness; Community Wellbeing; Education and Training; Housing; Lands, Resources and Consultation; Intergovernmental and Community Relations; Self-Government and Registry. Through these various branches, the MNO maintains 30+ offices and community spaces across the province, administers over $50 million annually, and employs about 350 staff across the province.
The Métis Nation of Ontario commits to providing accommodation as required by the Ontario Human Rights Act, unless to do so would cause undue hardship. Accommodations will be provided in accordance with the principles of dignity, individualization, and inclusion. The Métis Nation of Ontario will work cooperatively and in the spirit of respect with all partners in the accommodation process. These accommodations will extend to all aspects of the employment relationship including recruitment and selection.
Please email firstname.lastname@example.org if you require an accommodation during the hiring process.
Please note, all employees, regardless of role or location, are required to be fully vaccinated for COVID-19, unless the employee has a valid medical exemption. This condition of employment is effective for all employees, full or part-time, permanent or contract, whether working remotely or not, as of November 1, 2021.