Early Learning and Child Care Supervisor – Developmental Resource Consultants

Early Learning and Child Care Supervisor – Developmental Resource Consultants

Internal/External
Full-time/Permanent
Location: Anywhere in Ontario
Remote Work: Flexible (both in-office and remote-work required)
Closes: July 18, 2023
Starting Salary: $66,850 – $76,190, per year based on experience. Salary Range Max $86,920 [2023 Rates]

All applicants are encouraged to apply. Preference will be given to qualified applicants who meet the requirements for MNO Citizenship as per the MNO Bylaws and who are in good standing.

What We Offer

As an employer, the Métis Nation of Ontario offers a collaborative work environment with competitive salary.

Further, permanent employees benefit from:

• Comprehensive employer-paid health benefits,
• Pension plan,
• 10 days’ vacation to start,
• Annual paid two-week holiday closure in December-January,
• 16 paid public and employer holidays,
• Early closures on long weekends,
• 15 paid health & wellness days (sick leave),
• Employee Assistance Plan, and
• Telemedicine plan.
• Preferred membership pricing at Goodlife gyms.

The Role

Under the direction of the Manager of Early Learning and Child Care, the purpose of the Supervisor- Developmental Resource Consultants (DRC) is to oversee all ELCC DRC client and program activities. The Supervisor will support DRC staff, guide program development, monitor client files and performance, and ensure the DRC program is adaptable to meet the needs of Métis children and their families. This position will collaborate with the entire Education and Training management team as a primary participant in developing project work plans and partnering budgets. In addition, the Supervisor is responsible for promoting a health and safety culture at the MNO and handling employee relations issues, including but not limited to attendance, absenteeism, and accommodations. The Supervisor will provide varying support for all team members to ensure compliance with all MNO policies and procedures and meet work plan goals and deliverables.

Duties include, but are not limited to:

1. Fully understand the significance and fundamental importance of MNO’s Statement of Prime Purpose (SPP) to all MNO’s work and to the requirements of the position specifically.
2. Adhere to MNO Policies and Procedures, MNO’s Financial Policies and Procedures at all times, and Contribution Agreements (CA).
3. Uphold MNO’s Standards of Professional Conduct at all times.
4. Adhere to Privacy Laws and respect confidential information at all times.
5. The Supervisor must be cognizant of the Ontario Employment Standards Act, Occupational Health and Safety Act, Workers’ Safety and Insurance Board, Ontario Human Rights Code, Canadian Human Rights Act, and other legislative provisions governing the employment relationship between MNO and the employee.
6. Work in collaboration within the Branch, other MNO branches, MNO leadership, MNO citizens, MNO contractors, and consultants on related projects.

The incumbent is responsible for the following items, as well as other duties and responsibilities as may be assigned by the People Leader:

Supervisor Responsibilities:

1. Will oversee the daily operations of the ELCC Developmental Resource Consultant Program.
2. Hire and train new team members.
3. Provide training on work culture, work expectations, job duties, and organizational policies and procedures or arrange for proper training to be provided.
4. Act as a role model for the behavior and culture expected from the team.
5. Provide ongoing coaching to support effective job performance and conduct constructive and timely performance evaluations at least once yearly.
6. Implement coaching and corrective performance plans where required.
7. Handle discipline and termination of employees in accordance with company policy.
8. Organize, plan, and supervise all functions of their employees.
9. Keep team members informed about rules, regulations, policies, and objectives.
10. Ensure proper maintenance, filing, and storage of records in case of audits.
11. Collaborate with the team to identify ways to improve department effectiveness; implements viable ideas.
12. Resolve conflicts among team members and/or other employees.
13. Hold additional Occupational Health and Safety responsibilities as required by law.

Developmental Resource Consultant Responsibilities:

• Provide Resource Consultant expertise through demonstrated knowledge of child development, child care best practices, family dynamics, inclusive early learning, early childhood/special needs programming, the Child Care and Early Years Act, 2014 (CCEY), and the Child and Family Services Act (CFSA).
• Provide consultation support to DRC staff, using the best practices of early intervention, guiding DRC staff to develop plans to target individual client needs and adapting program procedures to remain flexible.
• As a content expert, monitor program growth and development, and provide strategies to enhance program delivery.
• Collaborate with ELCC Partnership and Infrastructure team and additional MNO Departments and Programs to provide information and resource sharing.
• Oversee the development of DRC client processes, programs, and events.
• Review program timelines, expectations, and deadlines to meet program deliverables across multiple ongoing deliverables.
• Ensure support is provided to clients is culturally safe and adaptive to the needs of Métis children and their families.
• Create annual communication and strategic planning documents to guide program development each year. Strategic planning documents to include collaborations with teams across MNO Departments.
• Conduct annual client reviews to assess ongoing client needs, necessary program changes, and areas of improvement to enhance program delivery.
• Present program and event updates on DRC activities at annual meetings, branch training, MNO learning days, etc.
• Collaborate with the management team to prepare supporting documents and action plans required to enhance partnership building locally between the MNO and service providers, municipalities, organizations, and other potential partners, as required, to support the organizational goals.
• Collaborate with the Programs and Services Manager of Early Learning and Child Care to prepare quarterly reports for work plan activities and provide narrative reports for annual work plan submissions.
• Work with the E&T management team to prepare yearly Annual Submissions and reports for programs.

Financial Responsibilities:

• Ensure employee time off requests are managed promptly and completed accurately.
• Assist with employee and program expense claims, and ensure that staff complete expense claims timely and accurately.
• Work with the E&T management team to prepare the information needed for the Finance branch to set up accurate program budgets, budget lines, and amounts as per our funding agreements.
• Work with Education and Training Manager(s) to develop appropriate tools to support front-line struggling with internal financial processes and/or procedures.
• Maintain up-to-date budget tracking for DRC client interactions and events.
• Conduct monthly budget reviews and report to the Programs and Services Manager of Early Learning and Child Care.

Qualifications

Required

• Strong desire to act in the service of the Métis Citizens, to advance and uphold rights and culture
• Post Secondary diploma/degree in Early Childhood Education or Child and Youth studies.
• Good Standing in the College of Early Childhood Educators
• Cognizant of Employment Standards Act, Child Care and Early Years Act, School Board Policy and Procedures, Occupational Health and Safety Act, WSIB, ELECT, How Does Learning Happen, and the Ontario Kindergarten Program Curriculum and other legislative requirements
• A high degree of technology literacy and proficiency in standard office equipment
• Passionate about early years child development in a child care or education setting within an Indigenous lens
• Knowledge of the Métis Nation of Ontario organization and programs
• Knowledge and ability to network and liaise with other Indigenous programs and services
• Demonstrated knowledge of program administration, budgeting/financial management, program planning, and coordinating
• Strong case management skills and strong writing skills
• Proficiency in keyboarding and computer programs (Outlook, Excel, Work, and PowerPoint) and various databases
• Experience with standard office equipment
• Available to work flexible hours or weekends to coordinate with program requirements
• Advanced communications skills, both written and verbal
• Strong interpersonal skills to effectively liaise with the ELCC team, MNO leadership, management, government, and external childcare organizations and agencies
• Superior organization skills and time/priority management managing others, including the design and implementation of project work plans
• Elevated levels of problem-solving and analytical skills
• Demonstrated ability to motivate, lead and work effectively with others in a supervisory capacity, with an ability to solve conflict if required
• Demonstrated understanding of policies, processes, practices, and documentation used to deliver program services or the MNO Branch mandate
• Demonstrated ability to work alone/independently with minimal supervision

Preferred

• Post-graduate diploma/certificate in Early Childhood Resource Consulting or
• Micro certification in Special Needs in ECE
• Knowledge of Métis-specific and broader indigenous key challenges and programs and services available to address them
• Previous experience working within MNO and a strong understanding of policies and procedures
  • Demonstrated commitment to continuous learning

Experience

• Previous 3-5 Years of experience as an Early Learning Resource Consultant or a related field
• Previous 3+ years experience in a leadership or similar role or comparable experience motivating/leading others
• Demonstrated experience dealing with personal and confidential information and issues in a mature, tactful, and diplomatic manner
• Demonstrated experience in acquiring and expanding knowledge and being flexible in a demanding and dynamic environment
• Experience in writing high-quality reports, briefing notes, and developing presentations
• Ability to work in a fast-paced multi-issue environment, serving a wide range of varied internal and external interests
• A valid driver’s license (Full class “G”), access to a reliable vehicle, and $2,000,000 liability insurance coverage
• Successful completion and maintenance of a Criminal Record and Vulnerable Sector Check

Preferred

• Experience in recruitment, training, and discipline procedures
• Experience in conflict resolution
• Previous work experience with Indigenous communities is an asset
• Demonstrated experience in building and managing relationships with a variety of internal/external stakeholders
• Ability to deliver presentations on technical information in plain language to large and small groups with ease

Who We Are

In 1993, the Métis Nation of Ontario (MNO) was established through the will of Métis people and Métis communities coming together throughout Ontario to create a Métis-specific governance structure and vision, encapsulated in the Statement of Prime Purpose. Today, the Métis Nation of Ontario represents over 25,000 Métis citizens.

The MNO delivers programs and services to its citizens through these branches: Healing and Wellness; Community Wellbeing; Education and Training; Housing; Lands, Resources and Consultation; Intergovernmental and Community Relations; Self-Government and Registry. Through these various branches, the MNO maintains 30+ offices and community spaces across the province, administers over $50 million annually, and employs about 350 staff across the province.

AODA Statement

The Métis Nation of Ontario commits to providing accommodation as required by the Ontario Human Rights Act, unless to do so would cause undue hardship. Accommodations will be provided in accordance with the principles of dignity, individualization, and inclusion. The Métis Nation of Ontario will work cooperatively and in the spirit of respect with all partners in the accommodation process. These accommodations will extend to all aspects of the employment relationship including recruitment and selection.

Please email humanresources@metisnation.org if you require an accommodation during the hiring process.

Please note, all employees, regardless of role or location, are required to be fully vaccinated for COVID-19, unless the employee has a valid medical exemption.  This condition of employment is effective for all employees, full or part-time, permanent or contract, whether working remotely or not, as of November 1, 2021.