ELCC Team Lead – COVID and Special Projects

Permanent/ Full Time
Starting  Salary: $54,410 per year based on past experience
Internal Posting Only (Current MNO Employees Only) 

Who we are:

In 1993, the Métis Nation of Ontario (MNO) was established through the will of Métis people and Métis communities coming together throughout Ontario to create a Métis-specific governance structure and vision, encapsulated in the Statement of Prime Purpose, which has been central to the MNO’s success over the last 27 years. Some of the goals set out in the MNO Statement of Prime Purpose include:

• Creating a Métis-specific governance structure for the implementation of the nation’s inherent right to self-government in the province;
• Establishing a credible and recognized identification system for Métis people within the province;
• Focusing on ‘nation building’ through working together as a collective in order to support Métis citizens and communities;
• Pursuing a rights-based agenda and proudly asserting the Métis existence as a distinct Aboriginal people within Ontario;
• Protecting and preserving the distinct culture and heritage of the Métis Nation in the province; and,
• Improving the social and economic well-being of Métis children, families and communities throughout the province.

Today, the Métis Nation of Ontario has built a province-wide governance structure which includes: an objectively verifiable, centralized registry of over 20,000 Métis citizens; approximately 31 Chartered Community Councils across the province which represent Métis citizens at the local level; a provincial governing body that is elected by ballot box every four years; an Annual General Assembly where regional and provincial Métis leaders are required to report back to Métis citizens yearly between elections; a charitable foundation which promotes and support Métis culture and heritage (Métis Nation of Ontario Cultural Commission); and an economic development arm (Métis Voyageur Development Fund).

In addition, the Métis Nation of Ontario has built an accountable, results-based provincial delivery structure to meet the socio-economic needs of its citizens and communities. Currently, the MNO delivers programs and services to its citizens through these branches: Healing and Wellness; Education and Training; Housing; Lands, Resources and Consultation; Intergovernmental and Community Relations; Self-Government and Registry. Through these various branches, the MNO maintains 30+ service delivery access points across the province, administers over $50 million annually, and employs about 300 personnel across the province.

What we offer:

As an employer, the Métis Nation of Ontario offers a collaborative work environment with competitive salary, comprehensive employer-paid health benefits, a pension plan (5%, employer matched), 15 days vacation to start, annual paid two-week holiday closure in December-January, 15 paid public and employer holidays, early closures on long weekends, and 15 paid health & wellness days (sick leave).

The Role

Specifically, the Team Lead- Education and Training will support and offer guidance program teams and staff on best practices in serving Ontario Métis youth and Métis community families. The incumbents must be strong empathetic advocates to facilitate planning and help coordinate resource support for children and youth so they may reach their full potential and overcome barriers within education settings. The incumbents should show leadership through exemplary practices in client file management, as well as by identifying opportunities for improvements and greater efficiencies forward.

Overview of Key Duties & Responsibilities:

1. Assists with the hiring and training of team members
2. Oversees the daily workflow; oversees scheduling and assignments of the assigned team.
3. Supports the creation of performance evaluations that are timely and constructive.
4. Ensures that the necessary equipment is available and in working order to complete assignments.
5. Keeps team members informed about rules, regulations, policies, and objectives.
6. Maintains detailed and accurate work records.
7. Collaborates with the team to identify ways to improve department effectiveness; implements viable ideas.
8. Supports the resolution of conflicts that arise among team members and/or other employees.
9. Other reasonable duties as may be assigned

Branch Specific Duties & Responsibilities:

• Point of contact for the program and coordination of all referrals – Through a validated needs assessment, the team lead is accountable to triage files in collaboration with Program supervision and management to ensure appropriate assignment of files, along with appropriate resources and contracted services;
• Review progress of a file throughout the duration of involvement with the program – constant dialogue with staff on progress, oversight of case files to ensure notes and all paperwork per file have been maintained and are up to date;
• Coordinate with program supervision and management regarding efficient and effective assignment of resources per client;
• Be available to MNO’s staff to consult and support on services and resources available for their client(s);
• Work directly with MNO’s Education and Training staff to provide support in the provision of services and support.  This also includes hosting meetings or conferences to ensure that client cases remain on target;
• Utilization of the MNO’s data bases to ensure program efficiencies and effectiveness – accountable to maintain data base(s) and ensure staff are appropriately using this for purpose of proper file management and overall program evaluation;
• Actively and independently keep up-to-date on education services available across the Province for adults, children, youth and families;
• When directed, represent the MNO at community events;

• Develop new collaborations and partnerships as directed;
• Implement annual project work plans and activity reports.

Administrative/Operational Duties

• Provision of services to program clients
• Maintaining client files and ensuring that the records are reflective of the care being provided. Managing the opening and closing of files.
• Conducting file audits and reporting upon request discrepancies to program supervision or management.
• Maintain data bases and prepare data for the purpose of program management, evaluation and reporting.
• Hosting, participating in, and/or documenting regular meetings and case conferences with program team staff and other MNO staff as determined.

The Métis Nation of Ontario is a diverse and inclusive employer, and we welcome applications from all qualified candidates. Preference may be given to qualified Métis candidates.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

Please email humanresources@metisnation.org if you require an accommodation during the hiring process.

Please email recruitment@metisnation.org if you are having issues with your application with your resume and cover letter or have any questions about the role.

We thank all applicants for their interest but advise that only those selected for an interview will be contacted.