Contract/ Full Time – Contract ending March 31, 2022
Starting Salary: $41,610-44,520 per year based on past experience
The Métis Housing Stabilization Program is designed to address the growing issue of homelessness and housing instability by providing housing loss prevention and housing stabilization services. It supports individuals and families who are homeless, at immediate risk of becoming homelessness, or in an unstable housing situation. The incumbent is responsible for the items listed under key responsibilities:
Key Responsibilities:
- Responsible for routing referrals, inbound calls, emails, and requests for service to appropriate staff to handle questions and resolve issues
- First point of contact for new referrals to the Housing Stabilization Program
- Completing screening of new referrals to determine eligibility, priority and service needs.
- Identifying highest priority clients needing emergency supports
- Ensuring accuracy of documents and information required for new referrals
- Liaising with other MNO programs regarding incoming internal referrals
- Maintaining a good working relationship and ongoing communication with external referral sources.
- Referring service users to appropriate programs/community resources if ineligible for Housing Stabilization Program services.
- Creating and inputting client service files into online case management system (OHATS)
- Managing waitlists (if applicable)
- Creating and maintaining affordable housing lists in key service regions throughout Ontario
Mandatory Qualifications:
- Strong desire to act in the service of the Métis Citizens, to advance and uphold rights and culture
- Completion of post-secondary education in Social Work or a similar program, or equivalent combination of education and experience
- High degree of technology literacy and proficiency in standard office equipment
- Advanced communications skills
- Superior organization skills and time/priority-management
- Demonstrated experience dealing with confidential experience
All positions at the MNO may require the following:
- Current CPR/First Aid certification or ability to obtain
- Completion and maintenance of Vulnerable Sector Verification
- A reliable vehicle (or ability to rent), driver’s license, $1,000,000 liability insurance, and a clean driving record
- Flexibility to work extended hours as necessary
- Ability to occasionally travel within Ontario for limited periods of time
The Métis Nation of Ontario commits to providing accommodation as required by the Ontario Human Rights Act, unless to do so would cause undue hardship. Accommodations will be provided in accordance with the principles of dignity, individualization, and inclusion.
The Métis Nation of Ontario will work cooperatively and in the spirit of respect with all partners in the accommodation process. These accommodations will extend to all aspects of the employment relationship including recruitment and selection. Please email humanresources@metisnation.org if you require an accommodation during the hiring process.