Internal/External Job Posting
Location: Ontario
Indeterminate/Permanent position
Posting Closes: June 17, 2021
Starting salary range: $43,350-$49,850 per year based on past experience
The Role
The Housing Program Coordinator is a key member of the Housing Programs team, coordinating the delivery and administration of the Métis Home Ownership Assistance Program and the Métis Renovation and Repair Program. Reporting to the Manager of Housing Programs, the Housing Program Coordinator will also facilitate and support community engagement on the program, as well as work closely with program stakeholders, including but not limited to contractors, mortgage lenders, realtors, lawyers and Métis Citizens.
Key responsibilities of this role include:
- Perform administrative duties related to the Housing Programs including maintaining electronic and manual filing systems for program delivery and producing reports, letters and spreadsheets
- Receive, organize, and screen program applications and provide support to Métis Citizens during the application process, including case file management
- Review application for eligibility based on program criteria and providing approval recommendations to the Manager
- Coordination of the processing of financial administrative and operational procedures (i.e. purchase orders, expense claims, bill back submissions and purchase card reconciliation) to support project and service delivery
- Communicate and collaborate with Métis Citizens, MNO staff, Mortgage lenders, banks, lawyers and contractors in the delivery of services and supports
- Monitor housing applicant progress through their program cycle to ensure program milestones, loan terms and conditions and deadlines are met
- Maintain individual applicant loan budgets and assist with broader program budgets
- Travel to communities to give presentations or attend meetings and events
- Plan and coordinate logistics for meetings, training, and events (location, travel arrangements, etc.) related to the program delivery
- Gather program statistics as directed, establish and maintain spreadsheets, analyze data and make recommendations
- Engage, develop and maintain strong relationships with partners
- Assist with new proposal and project development, implementation, coordination and evaluation
- Assist with preparing project reports and submissions to funders as required
- Conduct outreach and build relationships with stakeholders as required
- Assist with the development of outreach and marketing material for program delivery
- Fulfill all other reasonable responsibilities as determined by Manager of Housing Programs
Education, Knowledge, Skills & Attributes:
- Demonstrated social services/community supports experience
- Post-Secondary diploma or degree in a related field, or equivalent combination of education and experience
- 2-3 years’ experience with delivering similar programs in a non-profit or government setting, experience with MNO housing initiatives considered an asset.
- A combination of education and relevant experience may be considered in lieu of above
- Strong customer services experience
- Strong desire to act in the service of the Métis Citizens, to advance and uphold Métis rights and culture
- A high degree of technology literacy and proficiency in standard office equipment
- Advanced communications skills
- Organization skills and time/priority-management
- Highly detail-oriented
- Demonstrated ability to problem-solve, demonstrate good judgement, and make decisions independently within set processes and procedures
- Demonstrated ability to work alone/independently with minimal supervision
- Familiarity residential mortgages and home buying
- Familiarity with construction processes and administration in a residential home
- Knowledge of budgetary processes and financial management preferred
- Strong organizational, investigative, analytical, problem solving, and decision-making skills to participate in project reviews, monitoring, and compliance processes.
- Ability to exercise sound judgement in working with applicants, Program staff, and management to facilitate and ensure implementation of effective program delivery in compliance with legislation and program policies/standards.
- Knowledge of computer software (Word, Excel, Survey Monkey apply) to administer the documentation and procedural processes.
What we offer
As an employer, the Métis Nation of Ontario offers a collaborative work environment with competitive salary, comprehensive employer-paid health benefits, a pension plan, 10 days vacation to start, annual paid two-week holiday closure in December-January, 15 paid public and employer holidays, early closures on long weekends, and 15 paid health & wellness days (sick leave).
Who we are
In 1993, the Métis Nation of Ontario (MNO) was established through the will of Métis people and Métis communities coming together throughout Ontario to create a Métis-specific governance structure and vision, encapsulated in the Statement of Prime Purpose.
Today, the Métis Nation of Ontario has built a province-wide governance structure which includes: an objectively verifiable, centralized registry of over 20,000 Métis citizens; approximately 31 Chartered Community Councils across the province which represent Métis citizens at the local level; a provincial governing body that is elected by ballot box every four years; an Annual General Assembly where regional and provincial Métis leaders are required to report back to Métis citizens yearly between elections; a charitable foundation which promotes and support Métis culture and heritage (Métis Nation of Ontario Cultural Commission); and an economic development arm (Métis Voyageur Development Fund).
In addition, the Métis Nation of Ontario has built an accountable, results-based provincial delivery structure to meet the socio-economic needs of its citizens and communities. Currently, the MNO delivers programs and services to its citizens through these branches: Healing and Wellness; Education and Training; Housing; Lands, Resources and Consultation; Intergovernmental and Community Relations; Self-Government and Registry. Through these various branches, the MNO maintains 30+ service delivery access points across the province, administers over $50 million annually, and employs about 300 personnel across the province.
The Métis Nation of Ontario is a diverse and inclusive employer, and we welcome applications from all qualified candidates. Preference may be given to qualified Métis candidates.
Accommodations are available on request for candidates taking part in all aspects of the selection process.
Please email humanresources@metisnation.org if you require an accommodation during the hiring process.
Please email recruitment@metisnation.org if you are having issues with your application with your resume and cover letter or have any questions about the role.
We thank all applicants for their interest but advise that only those selected for an interview will be contacted.
Preference may be given to qualified Métis candidates
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