Contract/ Full Time – Ongoing Recruitment
Starting  Salary: $48,570-55,870 per year based on past experience

Summary of Position:

The Navigator’s primary role is to use their specialized knowledge of mental health services and supports to create effective links between appropriate mental health and addictions services, and social and community resources.  The Navigator is a specialized resource who assists in supporting MNO’s client-facing staff in the care planning for their adult, youth and child clients by connecting clients to the most appropriate service provider and liaising with other parts of the health care and community support system within the Province.  Ultimately, the Navigator supports MNO’s ability to connect clients to appropriate Mental Health and Addictions services and supports that are client/family centered, wholistic in nature, focused on prevention, promotion and early intervention, and firmly rooted in Métis traditions and cultural values within their respective communities.


Key Duties & Responsibilities:

  • Work directly with clients with various MHA needs and presentations, some of which are in crisis – ability to perform Brief Solution Focused Therapy and apply engagement strategies to develop and maintain therapeutic alliance with clients;
  • Carry out intake assessment for the purpose of identifying MHA needs of a client and subsequently developing appropriate MHA care planning goals to address needs;
  • Collaborate with a MHA interdisciplinary team to ensure client centered care plan goals are being addressed;
  • Navigating to find, negotiate and develop service agreements with external MHA providers to specifically address client(s) needs.
  • Actively and independently keep up-to-date on mental health and addictions services available across the Province for children, youth, adults, seniors and their families;
  • Collaborate with and lead at key specialized MHA planning tables – Provincial and local – for the purpose of coordinating client services;
  • Manage the intake and track progress of clients through MH&A services
  • Develop a communication strategy, including education and awareness-building materials, required to support Navigator services, and to encourage client-facing staff to identify and also self-identification of Indigenous, First Nations and Metis who would benefit from services and supports
  • Build awareness about the Navigator role internally with MNO client-service staff by actively networking and connecting to support existing clients
  • Build awareness about the Navigator role with regional Métis Community Councils throughout Ontario, other service providers and relevant community partners
  • Develop strategic collaborative partnerships within the community and with other partner organizations throughout Ontario
  • Conduct outreach via attending meetings, hosting presentations, hosting gatherings, and public information sessions and events
  • Maintain accurate client records and reports, and conduct program evaluation activities
  • Other reasonable duties as may be assigned

Knowledge, Skills & Attributes:

  • Completion of post-secondary education in a related field or equivalent combination of education and experience
  • Registration with a provincial governing body (for certain roles)
  • Strong working knowledge of the Mental Health and Addictions supports an system for adults, youth or children, as well as relevant community partners involved with these populations
  • Knowledge of the mental health supports, system, programs and services available to Indigenous, First Nations and Metis peoples throughout Ontario
  • Knowledge of the most effective way to navigate mental health supports, system, programs and services resources to assist clients and communities throughout Ontario
  • High degree of technology literacy and proficiency in standard office equipment including Outlook, Word, Excel, Adobe and other software
  • Highly proficient in electronic client records management (OHATS)
  • Knowledge of FIPPA and PIPEDA legislation
  • Advanced interpersonal communication skills
  • Superior organization skills and time/priority-management
  • Ability to multi-task and prioritize workflow when faced with various conflicting priorities
  • Highly detail-oriented
  • Ability to work alone/independently with minimal supervision
  • Strong problem-solving and analytical skills
  • Must be able to successfully complete and maintain a clear Criminal Record Check
  • Ability to work extended hours or on weekends as required
  • Must possess a valid driver’s license
  • Willingness and ability to travel, at times, with overnight stays in other communities


  • Completed Post-Secondary education in related field is preferred (i.e. social work, psychology, social service worker, nurse); or demonstrated equivalent experience working in the field of mental health and addictions preferably to clients in an Indigenous, including Métis, setting.
  • Experience and knowledge of Indigenous issues, specifically as it relates to Métis peoples and is an asset;
  • Strong working knowledge of Mental Health and Addictions programs and services;
  • Direct or indirect provision of client centered care and support in the field mental health and addictions, sometimes in times of crisis;
  • Must be able to work independently with minimal supervision;
  • Strong advocacy skills for the purpose of collaborating and leading provincial and local MHA planning tables;
  • Must be able to work collaboratively as a team and communicate via phone and video-conference as well as in person;
  • Possess excellent oral and written communication skills, French an asset;
  • A minimum of 2 years’ experience working in the field of mental health and addictions preferably with clients in an Indigenous, preferably Métis, setting.
  • Experience and knowledge of Indigenous issues, specifically as it relates to Métis people, and the current mental health and addictions system, is an asset
  • Experience dealing with confidential information
  • Experience working in coordinating and delivering programs and/or services

The Métis Nation of Ontario commits to providing accommodation as required by the Ontario Human Rights Act, unless to do so would cause undue hardship. Accommodations will be provided in accordance with the principles of dignity, individualization, and inclusion. The Métis Nation of Ontario will work cooperatively and in the spirit of respect with all partners in the accommodation process. These accommodations will extend to all aspects of the employment relationship including recruitment and selection. Please email if you require an accommodation during the hiring process.

Preference may be given to qualified Métis candidates

Career Form

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  • Selection does not eliminate applicant from consideration
  • Selection does not eliminate applicant from consideration