Location: Anywhere in Ontario
Remote Work: Flexible (in-Office & at-Home)
Closes: July 31, 2022
Starting Salary: $54,410 – $66,680, per year based on experience. Salary Range Max $70,750 [2021 Rates]
All applicants are encouraged to apply. Preference will be given to qualified applicants who meet the requirements for MNO Citizenship as per the MNO Bylaws and who are in good standing.
What We Offer
As an employer, the Métis Nation of Ontario offers a collaborative work environment with competitive salary
Further, permanent employees benefit from:
- Comprehensive employer-paid health benefits,
- Pension plan,
- 10 days’ vacation to start,
- Annual paid two-week holiday closure in December-January,
- 16 paid public and employer holidays,
- Early closures on long weekends,
- 15 paid health & wellness days (sick leave),
- Employee Assistance Plan, and
- Telemedicine plan.
- Preferred membership pricing at Goodlife gyms.
The Performance Measures Lead supports the Branch Management Team with operational processes required for the Branch’s overall effectiveness and efficiency for ongoing operational program performance in accordance with MNO’s strategic goals. This position will provide coaching to branch teams to the ensure contract objectives are met as it relates to performance measurements, quality control and reporting. The Performance Measures Lead will monitor program financials, program administrative data, and reporting consistent with the funder expectations and MNO standards. This position will work directly with the Branch Director and management team to identify and mitigate performance risk, identity service and spending trends, and create plans to adapt as necessary to protect the interest of the MNO and its programs. In addition, this position is accountable for the management of key stakeholder files and invoices.
Duties include, but are not limited to:
- Oversee performance measures and/or accountability frameworks to ensure the funding directives are met in accordance with funding agreements and MNO standards.
- Contribute to project planning, budgeting in compliance to funding contracts, and overall Branch operational plans.
- Interpret program data and financial spending to identify trends in program usage and make recommendations for services, programs, and systems improvements.
- Conduct monitoring of the MNO’s program management systems and provide guidance and training to staff as required to ensure consistent performance and data tracking.
- Generate comprehensive reports using program qualitative and quantitative data for both internals and external use.
- Complete program evaluation with the support of the Management and provide recommendations for improvement and/or insights to optimize performance.
- Participate in the development and implementation of operational policies.
- Lead staff training and development in areas relating to data collection, documentation repository requirements, and system processes.
- Maintain accurate records, including financial, contracts deliverables, reporting, and adhere to funding deadlines.
- Provide operational support such as liaising with stakeholders, setting up service agreements, tracking timelines, etc.
- Maintain project contracts and financials, ensuring complete and proper backup/audit documentation and Conduct and reports on feasibility of proposed projects.
- Assist in the coordination and delivery of complex multifaceted special projects or events within the Branch.
- Assist with managing/monitoring special project budget(s) including the creation and maintenance of financial spreadsheets.
- Assist with the creation and implementation of onboarding materials for new hires.
- Provide support to the Director and Program Managers as needed.
- Strong desire to act in the service of the Métis Citizens, to advance and uphold rights and culture
- Post-secondary education in business administration or applied mathematics or a related field with a strong appetite for quantitative analysis (equivalent combination of experience and education may be considered).
- A high degree of technology literacy and proficiency in standard office equipment
- Advanced communications skills, both written and verbal
- Superior organization skills and time/priority-management managing others including the design and implementation of project work plans
- Elevated levels of problem-solving and analytical skills
- Demonstrated ability to motivate, lead and work effectively with others in a supervisory capacity
- Demonstrated understanding of policies, processes, practices, and documentation used to deliver program services or the Branch mandate
- 3-5 years experience in monitoring, tracking, and reporting performance measures.
- Extensive knowledge in working with client case management systems, specifically in quality assurance and data analytics.
- Demonstrated analytical and evaluative skills to assess compliance and accountability.
- Demonstrated analytical, research and problem-solving skills to identify, analyze and recommend solutions to complex or contentious program issues.
- Knowledge of performance measures and financial modeling, and data analysis methods.
- Strong skills in Microsoft Suite – particularly Excel.
- Strong communication skills – verbally and written.
- Knowledge of Métis-specific and broader Indigenous key challenges and programs and services available to address them.
- Previous 5-7 years or more experience in a similar/comparable role.
- Experience in housing program delivery in a non-profit setting preferred.
- Professional certification in performance measurement, KPI, or project management preferred.
- Accreditation in a professional area.
Positions at the MNO may require the following:
- Current CPR/First Aid certification or ability to obtain
- Completion and maintenance of Vulnerable Sector Verification
- A reliable vehicle (or ability to rent), driver’s licence, $1,000,000 liability insurance, and a clean driving record
- Flexibility to work extended hours as necessary
- Ability to occasionally travel within Ontario for limited periods of time
Who We Are
In 1993, the Métis Nation of Ontario (MNO) was established through the will of Métis people and Métis communities coming together throughout Ontario to create a Métis-specific governance structure and vision, encapsulated in the Statement of Prime Purpose. Today, the Métis Nation of Ontario represents over 25,000 Métis citizens.
The MNO delivers programs and services to its citizens through these branches: Healing and Wellness; Community Wellbeing; Education and Training; Housing; Lands, Resources and Consultation; Intergovernmental and Community Relations; Self-Government and Registry. Through these various branches, the MNO maintains 30+ offices and community spaces across the province, administers over $50 million annually, and employs about 350 staff across the province.
The Métis Nation of Ontario commits to providing accommodation as required by the Ontario Human Rights Act, unless to do so would cause undue hardship. Accommodations will be provided in accordance with the principles of dignity, individualization, and inclusion. The Métis Nation of Ontario will work cooperatively and in the spirit of respect with all partners in the accommodation process. These accommodations will extend to all aspects of the employment relationship including recruitment and selection.
Please email email@example.com if you require an accommodation during the hiring process.
Please note, all employees, regardless of role or location, are required to be fully vaccinated for COVID-19, unless the employee has a valid medical exemption. This condition of employment is effective for all employees, full or part-time, permanent or contract, whether working remotely or not, as of November 1, 2021.