Specialist, Justice Program – Community Wellbeing Branch

Internal/External
Full-time/Permanent
Location: Anywhere in Ontario
Remote Work: Flexible (both in-office and remote-work required)
Closes: June 30, 2023
Starting Salary: $53,260 – $64,420, per year based on experience. Salary Range Max $69,260 [2022 Rates]

All applicants are encouraged to apply. Preference will be given to qualified applicants who meet the requirements for MNO Citizenship as per the MNO Bylaws and who are in good standing.

What We Offer

As an employer, the Métis Nation of Ontario offers a collaborative work environment with competitive salary

Further, permanent employees benefit from:

• Comprehensive employer-paid health benefits,
• Pension plan,
• 10 days’ vacation to start,
• Annual paid two-week holiday closure in December-January,
• 16 paid public and employer holidays,
• Early closures on long weekends,
• 15 paid health & wellness days (sick leave),
• Employee Assistance Plan, and
• Telemedicine plan.
• Preferred membership pricing at Goodlife gyms.

The Role

The Justice Program Specialist supports the MNO Justice Program with operational processes required for the program’s overall effectiveness and efficiency for ongoing service delivery in accordance with MNO’s strategic goals. This position will provide program support and assist in building connections with Ontario’s CJS partners to facilitate program growth and development. The Justice Program Specialist will act as the main evaluator of the program’s goals, objectives, and growth through sound data analysis and reporting. This position will work directly with the Program Manager to identity data trends, address growing priority needs, and create plans to adapt the program as necessary. In addition, this position is accountable for the oversight of the client records management system (OHATS).

Duties include, but are not limited to:

• Collaborate with others to facilitate program and partner capacity growth by building and maintaining connections with CJS partners, and informing those involved with CJS of restorative justice programs within the MNO.
• Oversee performance measures and/or accountability frameworks to ensure the data directives are met in accordance with MNO strategic goals and funder requirements.
• Contribute to project planning, budgeting in compliance to funding contracts, and overall Justice Program operational plans.
• Interpret program data to identify trends and make recommendations for service, program, and system improvements.
• Conduct monitoring of the MNO’s case management system and provide guidance and training to staff as required to ensure consistent performance and data tracking.
• Generate comprehensive reports using program qualitative and quantitative data for both internal and external use.
• Complete program evaluation with the support of management and provide recommendations for improvement and/or insights to optimize performance.
• Draft program specific policy and participate in the development and implementation of operational policies and procedures.
• Lead staff training and development in areas relating to data collection, documentation repository requirements, and system processes using the OHATS case management database.
• Maintain accurate records through regular data audits.
• Serve as an analytics specialist focusing on streamlining the management of data from various sources and providing data-driven insight to relevant programs.
• Collaborate with other programs to determine areas of improvement in relation to data collection in accordance to MNO strategic goals and plans.
• Conduct and report a feasibility analysis for proposed projects.
• Assist in the coordination and delivery of complex multifaceted special projects or events within the Program.
• Provide support to the Program Supervisor and Manager as needed, including in depth research relevant to the program.
• Other duties as reasonably assigned.

Qualifications

• Strong desire to act in the service of the Métis Citizens, to advance and uphold rights and culture
• A high degree of technology literacy and proficiency in standard office equipment
• Advanced communication skills, both written and verbal
• Superior organization skills and time/priority-management
• Highly detail-oriented
• Elevated levels of problem-solving and analytical skills
• Demonstrated ability to manage competing demands and assess changing priorities
• Demonstrated ability to assess situations and problem-solve independently
• Demonstrated ability to work alone/independently with minimal supervision
• Demonstrated understanding of policies, processes, practices, and documentation used to deliver program services.
• Experience or relevant education related to working in justice, criminology, justice data and policy, or a related field.
• Experience in monitoring, tracking, and reporting performance measures.
• Knowledge in working with client case management systems, specifically in quality assurance and data analytics.
• Demonstrated analytical, research and problem-solving skills to identify, analyze and recommend solutions to complex or contentious program issues.
• Strong skills in Microsoft Suite – particularly Excel.
• Strong communication skills – verbally and written.

Preferred:

• Knowledge of Métis-specific and broader Indigenous key challenges and programs and services available to address them.
• Experience with data analysis and reporting
• Bilingualism
• Previous 2 years or more experience in a similar/comparable role
• Accreditation in a professional area.

Positions at the MNO may require the following:

1. Current CPR/First Aid certification or ability to obtain
2. Completion and maintenance of Vulnerable Sector Verification
3. A reliable vehicle (or ability to rent), driver’s licence, $1,000,000 liability insurance, and a clean driving record
4. Flexibility to work extended hours as necessary
5. Ability to occasionally travel within Ontario for limited periods of time

Who We Are

In 1993, the Métis Nation of Ontario (MNO) was established through the will of Métis people and Métis communities coming together throughout Ontario to create a Métis-specific governance structure and vision, encapsulated in the Statement of Prime Purpose. Today, the Métis Nation of Ontario represents over 25,000 Métis citizens.

The MNO delivers programs and services to its citizens through these branches: Healing and Wellness; Community Wellbeing; Education and Training; Housing; Lands, Resources and Consultation; Intergovernmental and Community Relations; Self-Government and Registry. Through these various branches, the MNO maintains 30+ offices and community spaces across the province, administers over $50 million annually, and employs about 350 staff across the province.

AODA Statement

The Métis Nation of Ontario commits to providing accommodation as required by the Ontario Human Rights Act, unless to do so would cause undue hardship. Accommodations will be provided in accordance with the principles of dignity, individualization, and inclusion. The Métis Nation of Ontario will work cooperatively and in the spirit of respect with all partners in the accommodation process. These accommodations will extend to all aspects of the employment relationship including recruitment and selection.

Please email humanresources@metisnation.org if you require an accommodation during the hiring process.

Please note, all employees, regardless of role or location, are required to be fully vaccinated for COVID-19, unless the employee has a valid medical exemption.  This condition of employment is effective for all employees, full or part-time, permanent or contract, whether working remotely or not, as of November 1, 2021.