Internal/External
Full-time/Permanent
Location: Anywhere in Ontario
Remote Work: Flexible
Closes: January 31, 2024
Starting Salary: $47,540 – $54,190, per year based on experience. Salary Range Max $61,810 [2023 Rates]
All applicants are encouraged to apply. Preference will be given to qualified applicants who meet the requirements for MNO Citizenship as per the MNO Bylaws and who are in good standing.
What We Offer
As an employer, the Métis Nation of Ontario offers a collaborative work environment with competitive salary
Further, permanent employees benefit from:
- Comprehensive employer-paid health benefits,
- Pension plan,
- 10 days’ vacation to start,
- Annual paid two-week holiday closure in December-January,
- 16 paid public and employer holidays,
- Early closures on long weekends,
- 15 paid health & wellness days (sick leave),
- Employee Assistance Plan, and
- Telemedicine plan.
- Preferred membership pricing at Goodlife gyms.
The Role
The Student Support Officer is responsible for the day to day operations of the MNO’s Post-Secondary Education direct funding programs- inclusive of the PSE Financial Assistance Program, PSE Travel Support Program, PSE Tutoring Support Program and MNO Student Bursary Program. The administration of these programs involves ensuring program eligibility, facilitating application processes, student contracting, communication and program compliance.
Duties include, but are not limited to:
- Ensure that post-secondary education funding programs are delivered in accordance with the goals and objectives of MNO and MNO Education and Training programs
- Case manage client files effectively, which involves ongoing monitoring of client progress and outcomes
- Provide program referrals to meet client needs as required
- Follow-up with clients after they have completed their programs, and offer additional supports, if required, to ensure long-term client success
- Liaise with MNO Staff, specifically labour market staff, and maintain knowledge of current and expected labour market needs as required.
- Assist with the planning, promotion and participate in community outreach activities to promote programs and services.
- Assist in the development of partnerships with indigenous organizations, education and training institutions and other stakeholders
- Update client information system in a timely manner
- Evaluate the effectiveness of service and program delivery
- Organize and facilitate community events to enhance client and community knowledge, improve client access, and provide cultural sensitivity training
- Other reasonable duties as may be assigned
Qualifications
- Strong desire to act in the service of the Métis Citizens, to advance and uphold Métis rights and culture
- Completion of post-secondary education in a related field, or equivalent combination of education and experience
- A high degree of technology literacy and proficiency in standard office equipment
- Advanced communications skills
- Organization skills and time/priority-management
- Highly detail-oriented
- Demonstrated ability to problem-solve, demonstrate good judgement, and make decisions independently within set processes and procedures
- Demonstrated ability to work alone/independently with minimal supervision
- Client service experience
- Demonstrated social services/community supports experience
Preferred:
- Knowledge of indigenous (preferably Métis) culture, issues, and current activities
- One year or more experience in a similar/comparable role
- Experience dealing with confidential information
- Experience working in coordinating and delivering community-based programs or projects
Who We Are
In 1993, the Métis Nation of Ontario (MNO) was established through the will of Métis people and Métis communities coming together throughout Ontario to create a Métis-specific governance structure and vision, encapsulated in the Statement of Prime Purpose. Today, the Métis Nation of Ontario represents over 25,000 Métis citizens.
The MNO delivers programs and services to its citizens through these branches: Healing and Wellness; Community Wellbeing; Education and Training; Housing; Lands, Resources and Consultation; Intergovernmental and Community Relations; Self-Government and Registry. Through these various branches, the MNO maintains 30+ offices and community spaces across the province, administers over $50 million annually, and employs about 350 staff across the province.
AODA Statement
The Métis Nation of Ontario commits to providing accommodation as required by the Ontario Human Rights Act, unless to do so would cause undue hardship. Accommodations will be provided in accordance with the principles of dignity, individualization, and inclusion. The Métis Nation of Ontario will work cooperatively and in the spirit of respect with all partners in the accommodation process. These accommodations will extend to all aspects of the employment relationship including recruitment and selection.
Please email humanresources@metisnation.org if you require an accommodation during the hiring process.
Please note, all employees, regardless of role or location, are required to be fully vaccinated for COVID-19, unless the employee has a valid medical exemption. This condition of employment is effective for all employees, full or part-time, permanent or contract, whether working remotely or not, as of November 1, 2021.