Internal Posting 
Full-time/Permanent
Location: Anywhere in Ontario
Remote Work: Flexible
Closes: January 19, 2022

Starting Salary: $60,960 – $74,700, per year based on experience. Salary Range Max $79,270 [2021 Rates]

All applicants are encouraged to apply. Preference will be given to qualified applicants who meet the requirements for MNO Citizenship as per the MNO Bylaws and who are in good standing.

What We Offer

As an employer, the Métis Nation of Ontario offers a collaborative work environment with competitive salary

Further, permanent employees benefit from:

  • Comprehensive employer-paid health benefits,
  • Pension plan,
  • 10 days’ vacation to start,
  • Annual paid two-week holiday closure in December-January,
  • 16 paid public and employer holidays,
  • Early closures on long weekends,
  • 15 paid health & wellness days (sick leave),
  • Employee Assistance Plan, and
  • Telemedicine plan.

The Role

Oversees the full life cycle for their program and/or employees, from hiring to orientation, to coaching and performance management, and termination. The Supervisor is responsible for OH&S, managing return to work and accommodations, handling employee relations issues, including attendance and absenteeism, in relation to their assigned team. The Supervisor is also responsible for providing input into program policy development and implementation, goals and direction, and overall delivery and quality of work.

Duties include, but are not limited to:

  • Supervise and provide coaching to the Housing Stabilization Program team in areas relating to client services, data collection, required documentation for service delivery, and system processes using the OHATS case management database.
  • Coordinating and completing file audits for all Housing Stabilization Program caseloads
  • Facilitating case review meetings, providing direction on client service delivery, and seeking approval/guidance for complex cases from the Program Manager when required
  • Inform the Program Manager of training requests and recommendations
  • Identify gaps in service delivery and recommend changes for improvements
  • Interpreting data to make recommendations for service, programs and systems improvements
  • Coordinate and deliver complex multifaceted special projects or events within Housing Stabilization Program
  • Monitoring special project budget(s) including the creation and maintenance of financial spreadsheets and Assisting in the development of funding proposals for program expansion
  • Coordinating and participating in community engagements as a representative for the Housing Stabilization Program in the Program Managers absence and Liaising with current and prospective funders as required

Qualifications

  • Strong desire to act in the service of the Métis Citizens, to advance and uphold rights and culture.
  • A high degree of technology literacy and proficiency in standard office equipment
  • Advanced communications skills, both written and verbal
  • Superior organization skills and time/priority-management managing others including the design and implementation of project work plans
  • Demonstrated ability to motivate, lead and work effectively with others in a supervisory capacity
  • Demonstrated understanding of policies, processes, practices and documentation used to deliver program services or the Branch mandate.
  • Previous 1-2 years or more experience in a Team Leader or similar role or comparable experience motivating/leading others
  • 3-5 years’ experience in direct homeless prevention and intervention service provision
  • Experience in providing case management services to vulnerable, complex, and high-needs populations.
  • Familiarity with issues relating to chronic and episodic homelessness
  • Proficiency in all Microsoft Office applications.
  • Degree or Diploma in social work, social services, or human needs services.
  • Demonstrated experience dealing with personal and confidential information and issues in a mature, tactful and diplomatic manner
  • Demonstrated experience in quickly acquiring and expanding knowledge and being flexible in a demanding and dynamic environment

Who We Are

In 1993, the Métis Nation of Ontario (MNO) was established through the will of Métis people and Métis communities coming together throughout Ontario to create a Métis-specific governance structure and vision, encapsulated in the Statement of Prime Purpose. Today, the Métis Nation of Ontario represents over 25,000 Métis citizens.

The MNO delivers programs and services to its citizens through these branches: Healing and Wellness; Community Wellbeing; Education and Training; Housing; Lands, Resources and Consultation; Intergovernmental and Community Relations; Self-Government and Registry. Through these various branches, the MNO maintains 30+ offices and community spaces across the province, administers over $50 million annually, and employs about 350 staff across the province.

AODA Statement

The Métis Nation of Ontario commits to providing accommodation as required by the Ontario Human Rights Act, unless to do so would cause undue hardship. Accommodations will be provided in accordance with the principles of dignity, individualization, and inclusion. The Métis Nation of Ontario will work cooperatively and in the spirit of respect with all partners in the accommodation process. These accommodations will extend to all aspects of the employment relationship including recruitment and selection.

Please email humanresources@metisnation.org if you require an accommodation during the hiring process.

Please note, all employees, regardless of role or location, are required to be fully vaccinated for COVID-19, unless the employee has a valid medical exemption.  This condition of employment is effective for all employees, full or part-time, permanent or contract, whether working remotely or not, as of November 1, 2021.

Career Form

Step 1 of 2

  • Selection does not eliminate applicant from consideration
  • Selection does not eliminate applicant from consideration
  • This includes current MNO employees or community council members