Location: Thunder Bay, Ontario
Remote Work: Flexible (both in-office and remote-work required)
Closes: November 5, 2022
Starting Salary: $65,540 – $74,700, per year based on experience. Salary Range Max $85,220 [2022 Rates]

All applicants are encouraged to apply. Preference will be given to qualified applicants who meet the requirements for MNO Citizenship as per the MNO Bylaws and who are in good standing.

What We Offer

As an employer, the Métis Nation of Ontario offers a collaborative work environment with competitive salary

Further, permanent employees benefit from:

  • Comprehensive employer-paid health benefits,
  • Pension plan,
  • 10 days’ vacation to start,
  • Annual paid two-week holiday closure in December-January,
  • 16 paid public and employer holidays,
  • Early closures on long weekends,
  • 15 paid health & wellness days (sick leave),
  • Employee Assistance Plan, and
  • Telemedicine plan.
  • Preferred membership pricing at Goodlife gyms.

The Role

Oversees the full life cycle for their program and/or employees, from hiring to orientation, to coaching and performance management, and termination. The Supervisor is responsible for OH&S, managing return to work and accommodations, handling employee relations issues, including attendance and absenteeism, in relation to their assigned team. The Supervisor is also responsible for providing input into program policy development and implementation, goals and direction, and overall delivery and quality of work.

Duties include, but are not limited to:

  • Act as a role model for the behaviour and culture expected from the team
  • Explain / screen for behaviour and culture when hiring new employees
  • Develop work plans, key deliverables, timelines, quality measures, and action plans with clearly identified priorities
  • Provide direct supervision to Thunder Bay Youth Outreach Team
  • Provide expertise in response to complex client or program needs and/or to support and advise reports
  • Provide training on work culture, work expectations, job duties and organizational policies and procedures or arrange for proper training to be provided
  • Organize, plan, and supervise day-to-day work for Case Coordination Team
  • Provide ongoing coaching to support effective job performance and conduct constructive and timely performance evaluations at least once per year
  • Implement coaching and corrective performance plans where required
  • Handle discipline and termination of employees in accordance with policy
  • Keep employees informed about rules, regulations, policies, and objectives
  • Ensure proper maintenance, filing, and storage of records in case of audits or reviews
  • Collaborate with employees to identify ways to improve program or Branch efficiency and effectiveness and implement viable ideas
  • Resolve conflicts that arise among employees and/or other employees
  • Provide appropriate oversight as required by relevant legislation including the Employment Standards Act, Occupational Health and Safety Act, Workplace Safety and Insurance Act (WSIB), Ontario Human Rights Code, AODA, etc.
  • Other reasonable duties as may be assigned


  • Strong desire to act in the service of the Métis Citizens, to advance and uphold rights and culture
  • A post-secondary degree or certification in a related field or equivalent combination of education and experience
  • A high degree of technology literacy and proficiency in standard office equipment
  • Advanced communications skills, both written and verbal
  • Superior organization skills and time/priority-management managing others including the design and implementation of project work plans
  • Elevated levels of problem-solving and analytical skills
  • Demonstrated ability to motivate, lead and work effectively with others in a supervisory capacity
  • Demonstrated understanding of policies, processes, practices and documentation used to deliver program services or the Branch mandate


  • Previous 1-2 years or more experience in a Team Leader or similar role or comparable experience motivating/leading others
  • 3-5 years’ experience in direct homeless prevention and intervention service provision
  • Experience in providing case management services to vulnerable, complex, and high-needs populations.
  • Familiarity with issues relating to chronic and episodic homelessness
  • Experience in program development and the generation of funding proposals
  • Experience in the generation of comprehensive reports in relation to funding directives
  • Proficiency in all Microsoft Office applications.
  • Degree or Diploma in social work, social services, or human needs services.
  • Demonstrated experience dealing with personal and confidential information and issues in a mature, tactful and diplomatic manner
  • Demonstrated experience in quickly acquiring and expanding knowledge and being flexible in a demanding and dynamic environment
  • Experience in recruitment, training, discipline, and termination preferred
  • Experience in conflict resolution preferred
  • Demonstrated ability to manage project budgets and project or work plan deliverables using project management software or other processes is considered an asset

Who We Are

In 1993, the Métis Nation of Ontario (MNO) was established through the will of Métis people and Métis communities coming together throughout Ontario to create a Métis-specific governance structure and vision, encapsulated in the Statement of Prime Purpose. Today, the Métis Nation of Ontario represents over 25,000 Métis citizens.

The MNO delivers programs and services to its citizens through these branches: Healing and Wellness; Community Wellbeing; Education and Training; Housing; Lands, Resources and Consultation; Intergovernmental and Community Relations; Self-Government and Registry. Through these various branches, the MNO maintains 30+ offices and community spaces across the province, administers over $50 million annually, and employs about 350 staff across the province.

AODA Statement

The Métis Nation of Ontario commits to providing accommodation as required by the Ontario Human Rights Act, unless to do so would cause undue hardship. Accommodations will be provided in accordance with the principles of dignity, individualization, and inclusion. The Métis Nation of Ontario will work cooperatively and in the spirit of respect with all partners in the accommodation process. These accommodations will extend to all aspects of the employment relationship including recruitment and selection.

Please email if you require an accommodation during the hiring process.

Please note, all employees, regardless of role or location, are required to be fully vaccinated for COVID-19, unless the employee has a valid medical exemption.  This condition of employment is effective for all employees, full or part-time, permanent or contract, whether working remotely or not, as of November 1, 2021.

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