Internal/External
Full-time/Contract (September 28, 2024)
Location: Anywhere in Ontario
Remote Work: Flexible (both in-office and remote-work required)
Closes: 
August 17, 2023
Starting Salary: $59,670 – $68,010, per year based on experience. Salary Range Max $77,580 [2023 Rates]

All applicants are encouraged to apply. Preference will be given to qualified applicants who meet the requirements for MNO Citizenship as per the MNO Bylaws and who are in good standing.

What We Offer

As an employer, the Métis Nation of Ontario offers a collaborative work environment with competitive salary.

Further, contract employees benefit from:

  • Optional pension plan,
  • 4% vacation pay,
  • Annual paid two-week holiday closure in December-January,
  • 16 paid public and employer holidays,
  • Early closures on long weekends,
  • 15 paid health & wellness days (sick leave),
  • Employee Assistance Plan, and
  • Telemedicine plan.
  • Preferred membership pricing at Goodlife gyms.

The Role

Technical resources who play a key supporting role in guiding and organizing the work of others, scheduling work, identifying problems and challenges with delivery or quality, and resolving or elevating as required. The Team Leader provides support to their team to ensure performance and clinical file quality objectives are met, motivates from a peer-to-peer perspective, and deals with day to day client needs.

Duties include, but are not limited to:

  1. Assist with the hiring, onboarding, training and development of team members
  2. Oversee the daily workflow, scheduling and assignments of the assigned team
  3. Ensure that the necessary equipment is available and in working order to complete assignments
  4. Maintain detailed and accurate work records
  5. Support the Supervisor in the resolution of conflicts that arise among team members and/or other employees and/or MHA clients
  6. Support the Supervisor in the development of performance feedback and evaluations that are timely and constructive
  7. Collaborate with the team to identify ways to improve program or Branch effectiveness and seeks approval to implements viable ideas
  8. Other reasonable duties as may be assigned

Qualifications

  • Strong desire to act in the service of the Métis Citizens, to advance and uphold rights and culture
  • A post-secondary degree in a related field or equivalent combination of education and experience
  • A high degree of technology literacy and proficiency in standard office equipment
  • Advanced communications skills, both written and verbal
  • Superior organization skills and time/priority-management managing self and others including the design and implementation of project work plans
  • Elevated levels of problem-solving and analytical skills
  • Demonstrated ability to work effectively with others as a peer leader on a team
  • Demonstrated understanding of policies, processes, practices and documentation used to deliver program services or the Branch mandate
  • Previous 2 years or more experience in a similar/comparable role
  • Previous experience dealing with confidential information
  • Demonstrated ability to leading a peer group to complete a task, deliverable or project
  • Demonstrated ability to quickly acquire and expand knowledge and to be flexible when leading in a demanding and dynamic environment
  • A post-secondary degree or certification in mental health, psychology, business or management is preferred

Who We Are

In 1993, the Métis Nation of Ontario (MNO) was established through the will of Métis people and Métis communities coming together throughout Ontario to create a Métis-specific governance structure and vision, encapsulated in the Statement of Prime Purpose. Today, the Métis Nation of Ontario represents over 25,000 Métis citizens.

The MNO delivers programs and services to its citizens through these branches: Healing and Wellness; Community Wellbeing; Education and Training; Housing; Lands, Resources and Consultation; Intergovernmental and Community Relations; Self-Government and Registry. Through these various branches, the MNO maintains 30+ offices and community spaces across the province, administers over $50 million annually, and employs about 350 staff across the province.

AODA Statement

The Métis Nation of Ontario commits to providing accommodation as required by the Ontario Human Rights Act, unless to do so would cause undue hardship. Accommodations will be provided in accordance with the principles of dignity, individualization, and inclusion. The Métis Nation of Ontario will work cooperatively and in the spirit of respect with all partners in the accommodation process. These accommodations will extend to all aspects of the employment relationship including recruitment and selection.

Please email humanresources@metisnation.org if you require an accommodation during the hiring process.

Please note, all employees, regardless of role or location, are required to be fully vaccinated for COVID-19, unless the employee has a valid medical exemption.  This condition of employment is effective for all employees, full or part-time, permanent or contract, whether working remotely or not, as of November 1, 2021.

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  • Selection does not eliminate applicant from consideration
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