Internal Posting Only (Must be a current MNO Employee)
Full time/ permanent
Location: Anywhere in Ontario
Starting salary: Level 6- $54,410- $58,500 per year based on experience
Reporting to the Manager- Housing Stabilization Programs, the Team Lead – Performance Measures will play a leadership role in guiding and organizing the work of others on the Housing and Infrastructure Team. The Team Lead will be responsible for scheduling work, identifying problems and challenges with delivery or quality, and resolving or elevating as required. The Team Lead provides coaching to their team to ensure performance and quality objectives are met, motivates from a peer-to-peer perspective, and deals with day to day employee needs.
Key Duties and Responsibilities
o Assisting with the day to day operations of the Housing Stabilization Program
o Assisting in the coordination and delivery of complex multifaceted special projects or events within Housing Stabilization and the overall Housing and Infrastructure Branch
o Assisting with managing/monitoring special project budget(s) including the creation and maintenance of financial spreadsheets
o Assisting with the training and development of the Housing Stabilization Program team in areas relating to data collection, required documentation for service delivery, and system processes using the OHATS case management database.
o Maintaining accurate data collection records
o Utilizing specialized knowledge and interpreting data to make recommendations for service, programs and systems improvements
o Generating comprehensive reports for internal use and for reporting required data to external funders
o Developing program and service evaluation tools
o Assisting in the development of funding proposals for program expansion
o Overseeing performance measures as per the accountability framework to ensure the funding directives are being met
o Contributing to the program implementation plans
o Assisting with the creation and implementation of onboarding materials for new hires
o Providing support to the Program Manager as needed
o Various admin duties
Receiving, submitting and tracking Purchase Order Requests
Liaising with various vendors
Creating and updating program forms
o Other duties as assigned
Knowledge, Skills & Attributes:
• Strong desire to act in the service of the Métis Citizens, to advance and uphold rights and culture
• A post-secondary degree in a related field or equivalent combination of education and experience
• A high degree of technology literacy and proficiency in standard office equipment
• Advanced communications skills, both written and verbal
• Superior organization skills and time/priority-management managing self and others including the design and implementation of project work plans
• Elevated levels of problem-solving and analytical skills
• Demonstrated ability to work effectively with others as a peer leader on a team
• Demonstrated understanding of policies, processes, practices and documentation used to deliver program services or the Branch mandate
• Previous 2 years or more experience in a similar/comparable role
• Experience in coordinating projects/programs that service homeless, at risk of homelessness, or street involved clients.
• Case management or crisis intervention experience
• Experience in development of program and service evaluation tools
• Experience in data collection and generating comprehensive reports for funders as well as for program development and service evaluation
• Previous experience dealing with confidential information
• Demonstrated ability to leading a peer group to complete a task, deliverable or project
• Demonstrated ability to quickly acquire and expand knowledge and to be flexible when leading in a demanding and dynamic environment
• Experience in assisting with the coordination and delivery of complex multifaceted special projects or events
• Experiencing in assisting with the development of funding proposals for program expansion
• Experience in program performance measures and/or quality assurance
• Completion of a leadership development program or course is an asset
• Team Lead, Student Mentorship or Volunteer Coordination experience is an asset
• Demonstrated ability to motivate / leverage the skills of a team to complete assigned tasks and deliverables
The Métis Nation of Ontario is a diverse and inclusive employer, and we welcome applications from all qualified candidates. Preference may be given to qualified Métis candidates.
Accommodations are available on request for candidates taking part in all aspects of the selection process.
We thank all applicants for their interest but advise that only those selected for an interview will be contacted.
Please email firstname.lastname@example.org if you require an accommodation during the hiring process.
Please email email@example.com if you are having issues with your application with your resume and cover letter or have any questions about the role.